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Business Functionality Supported by Dynamics 365 Business Central

Business Central provides functionality for common business processes in small and medium-sized companies, mainly within wholesale and professional services. However, more complex processes, such as assembly, manufacturing, service, and directed warehouse management are also supported.
Business Central includes standard configurations for most business processes, but you can change the configuration to suit your business needs. From your Role Center, you can access assisted setup guides that help you configure certain scenarios and add features to Business Central. Several areas of business functionality must be set up manually.

Business Functionality Supported by Dynamics 365 Business Central
Some of the Dynamics 365 Business Central business functionality explain here –


Make and collect payments, manage your cash flow, defer income and revenue, prepare year-end closing, and manage fixed assets.
Business Central includes a standard configuration for most financial processes, but you can change it to suit your business needs. Learn more at Setting Up Finance.
The default configuration includes a chart of accounts and standard posting groups, which make the process of assigning default general ledger posting accounts to customers, vendors, and items more efficient.

Financial Business Intelligence

Get insight to the performance of your business activities through budgets, account schedules, and analysis views.
Businesses capture a tremendous amount of data during daily activities. This data, which reflects such things as the organization’s sales figures, purchases, operational expenses, employee salaries, and budgets, represents valuable information, or business intelligence (BI), for decision makers. Business Central contains many features to help you gather, analyze, and share your company data.

Business Functionality Supported by Dynamics 365 Business Central - Analytics


Manage sales processes and information, such as quotes, orders, returns, and customer accounts, and make drop shipments.
You create a sales invoice or sales order to record your agreement with a customer to sell certain products on certain delivery and payment terms.
You must use sales orders if your sales process requires you to ship parts of an order quantity, for example, because the full quantity is not available right away. If you sell items by delivering directly from your vendor to your customer, as a drop shipment, then you must also use sales orders. In all other respects, sales orders work the same way as sales invoices. With sales orders, you can also use the order promising functionality to communicate certain delivery dates to your customers.

Business Functionality Supported by Dynamics 365 Business Central - Sales


Manage purchasing processes and information, such as invoices, orders, returns, and vendor accounts, and purchase items from sales documents.
You create a purchase invoice or purchase order to record the cost of purchases and to track accounts payable. If you need to control an inventory, purchase invoices are also used to dynamically update inventory levels so that you can minimize your inventory costs and provide better customer service. The purchasing costs, including service expenses, and inventory values that result from posting purchase invoices contribute to profit figures and other financial KPIs on your Role Center.

Business Functionality Supported by Dynamics 365 Business Central - Purchase


Register new inventory or service-type items, categorize items for easy searching, adjust inventory levels, and perform common inventory costing tasks. For each physical product you trade in, you must create an item card of the Inventory type. Items you offer to customers but do not keep in inventory you can register as catalog items, which you can convert to inventory items when necessary. You can increase or decrease the quantity of an item in inventory by posting directly to the item ledger entries, such as after a physical count or if you don’t record purchases.
Business Functionality Supported by Dynamics 365 Business Central - Inventory

Project Management

Create jobs and schedule resources for projects, manage job budgets, monitor progress, and track machine and employee hours. In Business Central, you can perform common project management tasks, such as configuring a job and scheduling a resource, as well as providing the information needed to manage budgets and monitor progress. You can track machine and employee hours on the project by using time sheets. As a project manager, you have a good overview, not only of individual jobs, but also of the allocation of employees, machinery and other resources being used in all projects.

Fixed Assets

Organize your fixed assets, ensure correct periodic depreciation, and keep track of maintenance costs. The Fixed Assets functionality in Business Central provides an overview of your fixed assets and ensures correct periodic depreciation. It also enables you to keep track of your maintenance costs, manage insurance policies, post fixed asset transactions, and generate various reports and statistics.

Relationship Management

Manage and support your sales efforts and focus your interactions on preferred customers and contacts. The relationship management features of Business Central help you manage and support your sales efforts. With these features, you have access to complete and accurate information so you can focus your interactions on preferred customer/contact segments.

Human Resources

Keep detailed records of your employees, and register absences for analysis purposes. In Business Central, you can keep detailed records of your employees. You can register and maintain employee information, such as employment contracts, confidential information, qualifications, and employee contacts. You can also register employee absences, which allows you to analyze registered absences as necessary.


Plan the production operations required to transform inputs into finished goods. The production operations required to transform inputs into finished goods must be planned daily or weekly depending on the volume and nature of the products. Business Central offers features to supply for anticipated and actual demand from sale, assembly, and production as well as features for distribution planning using stockkeeping units and location transfers.

Assembly Management

Put salable items together in simple steps to make a new item, such as a kit. Companies can supply products to customers by combining components without using manufacturing features. Features for assembling items integrate with related features such as sales, planning, reservations, and warehousing.An assembly item is a sellable item that contains an assembly BOM. To learn more about assembly BOMs, go to Work with Assembly BOMs.


Define shop floor resources and their capacity, schedule operations, pull production components, and execute production operations. When demand is planned for and the materials have been issued according to production BOMs, then the actual production operations can start and be executed in the sequence defined by the production order routing. An important part of executing production, from a system point of view, is to post production output to the database to report progress and to update inventory with the finished items. Output posting can be done manually, by filling and posting journal lines after production operations. Or, it can be done automatically with the use of backward flushing. In that case material consumption is automatically posted along with output when the production order changes to finished.

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Warehouse Management Overview

Ensure an effective flow of received and shipped goods.

There are two things that are important to all businesses that physically move goods in and out of their warehouse:

    • They have an overview of inventory levels and item placement in the warehouse.
    • They can quickly and accurately receive, pick, and ship items.

To help businesses achieve those things, warehouse features in Business Central add the following capabilities to inventory management:

    • Bins
    • Warehouse shipments
    • Inventory picks
    • Movement worksheet

Implement these features in different combinations to tailor your warehouse processes for your business. Allow for increasing complexity as your company grows and your processes change.

Business Functionality Supported by Dynamics 365 Business Central - warehouse

Service Management

Schedule service calls and set up service orders, and track repair parts and supplies.
Providing ongoing service to customers is an important part of any business and one that can be a source of customer satisfaction and loyalty, in addition to revenue. However, managing and tracking service is not always easy, and Business Central provides a set of tools to help. These tools are designed to support repair shop and field service operations, and can be used in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high volume dispatching of service technicians with requirements for spare parts management.


Set up and use workflows that connect tasks performed by different users or by the system, such as automatic posting. Requesting and granting approval to create or post documents are typical workflow steps. You can set up and use workflows to connect business-process tasks performed by different users. System tasks, such as automatic posting, can be included as steps in workflows. System tasks can be preceded or followed by user tasks. Requesting and granting approval to create new records are typical workflow steps.

Exchanging Data Electronically

Enable users to exchange data with external sources during daily tasks, such as sending/receiving electronic documents, importing/exporting bank files, and updating currency exchange rates. You can use the Data Exchange Framework to manage the exchange of business documents, bank files, currency exchange rates, and any other data files with your business partners. In the standard version of Business Central, the Data Exchange Framework is used in processes such as exchanging electronic documents, importing and exporting bank files, and updating exchange rates for currencies.

Incoming Documents

Record external documents in Business Central, including their file attachments, then manually create the related documents or automatically convert the files to electronic documents. You can register files or paper copies received from your trading partners in Business Central and create a document record. For example, a purchase or sales invoice, credit memo or a journal line.
You can see in the following image all the parameters of this function. There is a failure codeunit, along with the ‘IsReady’ status. Then the company, the date and time for running the task, and finally the RecordId and a possible timeout.

That´s all. Hope you find it useful.

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