This article provides an overview of all components in the Microsoft Dynamics 365 Commerce ecosystem, including integration points to the suite of Dynamics 365 products.
The following illustration shows an overview of Dynamics 365 Commerce components.
The Commerce Scale Unit hosts the headless commerce engine. It serves as the central integration point for all commerce business logic, and powers a complete omni-channel solution across physical and digital stores. The Commerce Scale Unit is built by using a portable architecture, and allows for flexible hosting options across cloud, edge, and hybrid topologies. The headless commerce engine powers all native Dynamics 365 Commerce channels, including in-store and e-commerce channels.
The platform that is shared among the various Dynamics 365 business applications, such as Dynamics 365 Commerce, Dynamics 365 Supply Chain Management, and Dynamics 365 Finance, provides a set of interconnected business processes that users can immediately benefit from. All back-office capabilities across these applications are built on the same web experience and data stores.
The prepackaged set of business and transactional analytical reports in Commerce provides retailers with intelligent insights across all points of the Commerce ecosystem by embedding high-charts and SSRS-based reports in Store commerce point of sale (POS) systems and Commerce headquarters. The commerce analytics solution provides a comprehensive set of out-of-the-box business and transactional reports, enabling retailers to take avantage of insights across all channels.
Retailers are distributed organizations, where the business topography can be represented as a hub and spoke model. Dynamics 365 Commerce supports this model by having head-office capabilities (the hub), and also many distributed channel components (the spokes) that can be deployed and self-managed in-store or in nearby Microsoft-managed Azure datacenters.
Dynamics 365 Commerce can be used to show product recommendations on the e-commerce website and POS devices. These product recommendations are items that a customer might be interested in, and they are based on the purchase trends of other customers in online and brick-and-mortar stores.
Product recommendations let customers easily and quickly find products that they might want to purchase, and cross-selling and upselling can be used to help customers find additional products that they didn’t originally intend to buy.
That´s all. Hope you find it useful.
REQUEST
FOR A CALL BACK
Provide discussion information and we’ll get back to you as soon as possible
Feel free fill the information for further discussion