Microsoft Dynamics 365 Commerce
Digital Transform Commerce Solution
Microsoft Dynamics 365 Commerce
Dynamics 365 Commerce provides a unified data solution through out-of-the-box integrations with Microsoft Dataverse and Azure Data Lake Storage.
Dynamics 365 Commerce
Dynamics 365 Commerce – built on the proven Dynamics 365 Retail capabilities – delivers a comprehensive omnichannel solution that unifies back-office, in-store, call center, and digital experiences. Dynamics 365 Commerce enables you to increase brand loyalty with personal customer interactions, boost revenues through improved productivity of employees and optimize operations to cut costs and improve efficiency in the supply chain which ultimately results in higher business performance.
Dynamics 365 Commerce
This version allows for the development of digital experiences by using built-in web tools for authoring and developing to create interactive and intelligent online storefronts. Connected marketing and a headless commerce platform also allow for seamless administration of assets, content promotion, inventory along with pricing throughout all the different channels.
Dynamics 365 Commerce capabilities
Omnichannel engagement
- Deliver a rich, personalized, and seamless purchasing experience
- Offer consistent, frictionless customer engagement
- Provide choice and convenience
- Create and manage sales promotions
- Expand business partner engagement
Customer loyalty and rich personalization
- Personalize customer experiences
- Expand customer choice
- Get a 360-degree view of your customer
- Empower your employees
- Enhance your sales capabilities
Streamlined digital commerce
- Create engaging, intelligent digital storefronts
- Better engage shoppers
- Enrich the B2B buying experience
- Streamline management across channels
- Quickly test and evolve your digital channels
AI-driven intelligent commerce
- Improve attach rate and increase basket of goods
- Help increase revenue and protect your reputation
- Increase customer conversion rates
- Help customers find products easily
- Improve accessibility for every customer
Connected customer journeys
- Create seamless customer journeys
- Maximize customer conversions
- Rapidly respond to customer needs
- Boost customer satisfaction
- Effectively target customers
Headless, scalable API-first solution
- Rapidly start and deploy API-first commerce
- Quickly and easily customize your solution
- Meet global business needs
- Proactively safeguard your data
Deliver unified commerce at scale
Unify back-office, in-store, e-commerce, and call center experiences to
personalize customer engagement, increase employee productivity, and optimize store operations.
personalize customer engagement, increase employee productivity, and optimize store operations.
Integrated and unified
- Native support for omnichannel purchasing
- Rapidly build and enhance commerce experiences
- Single view of customer across channels
Operational agility
- Rapidly scale through headless commerce engine
- Modern commerce tools to empower your workforce
- Centralized management of commerce operations
Infused with intelligence
- Relevant recommendations and purchasing templates for business users
- Increase conversion and discoverability with intelligent product search
- Rapid fulfilment via intelligent distributed order management
What we offer in Dynamics 365 Commerce Solution
Microsoft Dynamics® 365 offers two distinct business solutions to meet the needs of a retail.
Dynamics 365 Finance and Operations (formerly known as Dynamics AX)
Dynamics 365 Business Central (formerly known as Dynamics NAV)
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