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LS CentralMicrosoft Dynamics 365
Marketing Solution
Transform your marketing with generative AI that seamlessly segments audiences and simply creates personalized content.
Microsoft Dynamics 365 Marketing
Microsoft Dynamics 365 Marketing is a comprehensive marketing automation solution that enables businesses to plan, execute, and measure marketing campaigns across various channels, including email, social media, events, and webinars.
Some of the key features of Dynamics 365 Marketing include:
Dynamics 365 Marketing is fully integrated with other Microsoft Dynamics 365 applications, including Sales, Customer Service, and Finance, allowing businesses to streamline their marketing processes and improve their overall customer experience.
Dynamics 365 Marketing Features
End-to-end experiences
- Design seamless journeys
- B2C and B2B marketing
- Multichannel content engagement
Assisted by AI
- Real-time customer-led experiences
- AI-recommended channels
- Experimentation and optimization
Enable collaboration
- Collaborate with Teams integration
- Define triggers across applications
- Engaging events with Microsoft Teams
Lead Management
Helps businesses generate leads and track their interactions with potential customers throughout the customer journey.
Email Marketing
Allows businesses to create and send personalized email campaigns to target audiences.
Event Management
Enables businesses to plan, promote, and manage events and webinars.
Social Media Management
Helps businesses to manage and track their social media activities across various platforms.
Marketing Analytics
Provides businesses with real-time insights and reports on the performance of their marketing campaigns.
Real Time Customer Response
Respond in the moments that matter with real-time, trigger-based journeys.
Capabilities that make a difference
Engage customers in real time
Design, predict, and deliver content through the right channels in the moment of interaction for personalized customer journeys.
- Design customer-led experiences
- Orchestrate real-time journeys
- Deliver one-on-one experiences
- Take advantage of real-time customer data changes
- Simplify journey management
Personalize customer experiences with AI
Turn insights into relevant action using generative AI for content and segmentation and AI-driven recommendations for channels and analytics.
- Act on a 360-degree understanding of the customer
- Delight customers with rich personalization
- Easily create engaging content with AI assistance
- Experiment to increase engagement
- Improve marketing effectiveness
Build seamless experiences through collaboration
Use built-in features across departments to collaborate and engage across the entire customer journey.
- Stay in the flow of work
- Get a holistic view of customer activity
- Create sales activity triggers
- Easily customize and extend the application
- Stay organized and operate at scale
- Respect customer preferences and uphold compliance
Win customers and earn loyalty faster
Orchestrate customer journeys across marketing, sales, commerce, and service teams to provide a holistic customer experience.
- Design end-to-end journeys that increase engagement
- Target the right audience
- Segment audiences faster with generative AI
- Bring cohesiveness across the end-to-end customer journey
- Nurture leads and accounts
- Turn event, meeting, and webinar attendees into loyal customers
Dynamics 365 Marketing Licensing
Dynamics 365 Marketing
‘First Dynamics 365 app’
From
$1920
- PER Tenant/Month
Dynamics 365 Marketing
‘Subsequent qualifying1 Dynamics 365 app’
From
$960*
- PER Tenant/Month
Disclaimer
- Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organization. A tenant contains uniquely identified domains, users, security groups, and licenses. Your organization may have multiple tenants, and a single tenant can contain multiple Dynamics 365 (online) environments. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
- *Price is defined in Canadian Dollar (CAD) and it is based on number of users and subscription period. Please contact us for applicable pricing for your licensing requirement.
- *10 users minimum of qualifying Dynamics 365 app.
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