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Microsoft Dynamics 365 Sales Solution

Use Dynamics 365 Sales to keep track of your accounts and contacts,
nurture your sales from lead to order, and create sales collateral.

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is an intelligent platform that offers best-in-class sales automation capable of managing your entire business development process end-to-end. D365 Sales enables salespeople to build strong customer relationships, take actions based on insights, and close deals faster. This powerful cloud-based CRM solution centralizes customer data, improves collaboration, and delivers actionable insights to create a seamless, responsive, personalized customer service and sales experience.

Choose the offering that fits your needs

Here are the different Dynamics 365 Sales offerings to fit every need of a business:

Sales Premium

Ideal for enterprises that need a sales automation solution, along with AI-driven insights powered by conversation intelligence, relationship intelligence and more. More information: Dynamics 365 Sales Premium

Sales Enterprise

: Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. More information: Dynamics 365 Sales Enterprise

Relationship sales

Ideal for enterprises that need to connect sales records with LinkedIn to enhance business processes with data about people, organizations, and relationships. More information: Microsoft Relationship Sales

Sales Professional

Ideal for enterprises that need a sales automation solution. More information: Dynamics 365 Sales Professional

Get an end-to-end view of your customers

Visualize your customers with data

Unite data to better understand your customers and use AI to inform your next best action.

Move to yes faster

Accelerate the sales pipeline and improve experiences by connecting sales and marketing, with support from AI and automation.

Simplify workflows and mentor teams

Close more deals with real-time coaching and productivity tools

Capabilities - Insights-based sales acceleration

Grow customer relationships and sell at scale by empowering sales teams with actionable sales intelligence.

Win new customers through teamwork

Connect sellers with customers through their preferred communication channels with Microsoft Teams and Dynamics 365 Sales.

  • Connect through hybrid selling
  • Instantly bring in your experts
  • Be productive from anywhere

Accelerate revenue with AI

Streamline sales cycles through suggested next best actions, focusing on the highest-priority activity with the best propensity to close.

  • Replace intuition with insights
  • Take action seamlessly
  • Get notified about deal risks
  • Improve account relationships

Predict and manage pipelines with confidence

Predict revenue fluctuations and highlight areas of focus from top to bottom of the funnel.

  • Gain visibility across the entire sales cycle
  • Spotlight potential strengths and weaknesses
  • Focus on what matters

Improve customer calls through feedback

Get in-the-moment insights about customer emotion, competitive market, sentiment, and priorities in phone calls to enable guided selling.

  • Enable guided selling with in-the-moment insights
  • Quickly onboard new sellers
  • Easily implement best practices through a single collaboration platform

Help sellers sell and buyers buy

Bring together the entire sales team to facilitate the buyer journey.


  • Prioritized customers and activities
  • Effective conversation techniques
  • Built-in collaboration

Sales managers

  • Planning and forecasting
  • Real-time visibility
  • Coaching at scale

Sales operations

  • Tailor for specific roles
  • Customizable AI
  • Configurable sales process

Dynamics 365 Sales Licensing

Dynamics 365 Sales Professional
‘First Dynamics 365 app’


  • PER USER/Month

Dynamics 365 Sales Professional
‘Subsequent qualifying1 Dynamics 365 app’


  • PER USER/Month

Dynamics 365 Sales Enterprise2
‘First Dynamics 365 app’


  • PER USER/Month

Dynamics 365 Sales Enterprise2
‘Subsequent qualifying1 Dynamics 365 app’


  • PER USER/Month

Dynamics 365 Sales Premium2


  • PER USER/Month

Dynamics 365 Microsoft Relationship Sales2


  • PER USER/Month

Dynamics 365 Microsoft Viva Sales2


  • PER USER/Month


  1. Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organization. A tenant contains uniquely identified domains, users, security groups, and licenses. Your organization may have multiple tenants, and a single tenant can contain multiple Dynamics 365 (online) environments. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
  2. Viva Sales is included in Sales Enterprise, Sales Premium and Relationship Sales at no extra cost.
  3. *Price is defined in Canadian Dollar (CAD) and it is based on number of users and subscription period. Please contact us for applicable pricing for your licensing requirement.

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