Microsoft Dynamics 365 for Sales enables your company to build customer trust, loyalty, and insight, while also enabling your sales, service, and marketing professionals to be as productive as possible.
Microsoft Dynamics 365 is designed to break down the silos between ERP and CRM, enabling greater productivity and delivering insights like never before. Microsoft is helping organizations expedite their digital transformation through the strength of Azure, the common data model, and a new application platform including: Power BI, advanced analytics, and IoT.
Results realized from Dynamics 365 for Sales
Enable smarter selling with embedded insights
Show the next best step
Provide your sellers with contextual, embedded insights from Dynamics 365 for Sales that reveal the next best step to move each customer relationship forward.
Optimize email engagement
Show sellers when and how customers interact with their emails, so they can be more proactive and responsive in their communications.
Keep a pulse on social trends
Provide sellers with social insights that track buyer sentiment and identify potential competitive threats.
Benefits from Dynamics 365 for Sales
Seamless integration with Microsoft applications
Microsoft Dynamics 365 for Sales integrates with tools like Microsoft Word, Excel and Office Outlook with ease. With the system’s familiar and user-friendly interface, employees can efficiently pull information and gain quick access to the required data.
The dashboards feature adapts to job functions and each user’s preferences providing a real-time, overall view of business areas from lead generation, pre-sale to customer service. Users can also customize dashboards depending on the functionality that is most needed.
Data Storage and Hosting
Dynamics 365 for Sales uses the cloud to store data, making it easy for your business to grow, and to support users who are working off-site. Users can access data at any time, from any location, using your mobile, desktop or laptop, making information readily and steadily available.
Personalize Customer Service
Dynamics 365 for Sales allows users to create, assign, and manage customer service via phone, email, Web and in-person, making customer service personalized to fit individual needs.